CV Profile No.48309

2015-2017 . Customer Service Officer (cso) First International Bank (Vista Bank SL) • Opening account of customers • Calling and doing follow up on customers • Verifying customers details with the mandate of the system • Ensure that all customers details and documents are well filed • Provide customers with details procedures of the bank with relation to their accounts • Deliver cheques to cooperate customers i.e. companies, organizations etc. on timely basis once the cheque are being prepared. • Establish a cooperate and effective banking relationship with customers and third party customers. • Make a monthly reconciliation of cheques being prepared during the month to ensure correctness and avoidance of discrepancies and keep customers records updated with the system • Sensitize the customers about the various products , promotions, types of account the bank has and how they operates • Reconcile all customers detail with the system record • Make requisition for the preparation of new cheque books for and on behalf of the customer • Prepare a, weekly and monthly reports to the branch manager • Ensure that customers are well attended to and on time in a polite and professional manner • Keep and protect the confidentiality of customers • Verify signature as per mandate • Any other duties assign

2010-2012: Pubic Relations Officer .Community Action For Progress (CAP) • Participate in seminar and workshops on child advocate issues affecting the community. • Collaborate with other non-governmental organization to advocate on gender based issues affecting women, girls and children in the community • Visit schools and crate awareness amongst schools going girls about the dangers of teenage pregnancy. • Create awareness among youths about the dangers of elections violent • sensitize the community about their civic right to votes and stay off violent at all time during and after the 2012 elections . • visit ghetto, ataya base and wash car base advise youths how to stay away from drugs and alcoholism. • Organize youths groups and conducts monthly cleaning of the community • Create awareness in the community on the spread of diseases and how to prevent other forms of communicable diseases